Arrivals at Fort Lauderdale International Airport

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Passenger Experience: From Arrival to Transportation

Fort Lauderdale-Hollywood International Airport (FLL) provides an efficient arrival process, though there are areas where passenger experiences suggest room for improvement. Below is an overview of each stage of the "arrivals" process to help you plan your arrival at the airport.

Baggage Claim

After landing, if you checked luggage, proceed to the designated baggage claim area. The airport's clear signage will guide you to the carousel assigned to your flight. Occasionally, two flights may share the same carousel, so it is essential to monitor the screens for updates.

Some passengers note that the baggage claim area can become crowded during peak hours. However, airport staff are usually available to assist if you need help with your luggage or encounter issues locating it. If your luggage is missing, visit your airline's counter for immediate support.

Immigration and Customs Procedures

For international flights, follow the signs to immigration and customs control. Depending on your nationality, you may need to present a passport and visa (if applicable). Immigration officers may ask questions about the purpose of your visit and your destination, so it is advisable to have your hotel reservation or the contact details of your host readily available.

Passengers report that while the process can be slow during busy times, lines generally move steadily. To minimize waiting times, ensure all your documents are ready before reaching the immigration desk.

Public Area and Transportation

After clearing security and entering the public area, you will find several transportation options to continue your journey. If you have arranged for a private driver, they will likely be waiting with a sign bearing your name. Alternatively, you can choose from authorized services such as taxis or rideshare apps (Uber, Lyft, etc.).

For those preferring to rent a car, the airport provides a free shuttle bus service connecting the terminals to the car rental facilities. This service is available on the lower level of each terminal, marked as "Lot F / Rental Cars."

If you are picking someone up, the "Cell Phone Lot" offers a convenient and free temporary parking option while your contact retrieves their luggage and is ready for pickup. The parking limit is 15 minutes, which is typically sufficient to avoid congestion in the arrivals area.

Final Recommendations

Plan your transportation in advance to avoid inconveniences and take advantage of the amenities the airport offers. Here are some helpful options:

Remember to review the Frequently Asked Questions section to address any additional inquiries about your arrival.