Special needs at FLL

Travelers with Disabilities

Great attention has been devoted to the design and construction of airport facilities to ensure safe, convenient and easily accessible spaces for travelers with disabilities. This includes parking lots, terminals and the rental car center.

Parking and terminal access

FLL has an innovative service in all parking facilities designed specifically for passengers with upper-body mobility limitations. This allows users to enter the parking lots without the need to pull a ticket. Vehicle information is captured through a speaker and remote camera system, and the rate is calculated upon exit.

All garages are equipped with:

• Ramps and level access, curb cuts, lifts and automatic doors.
• Elevator control panels in Braille and with modified height standards.
• Clearly designated handicapped parking spaces and spaces for high-roof vans.
• Wheelchair-accessible shuttle buses, with boarding areas adjacent to disabled parking spaces.

The airport offers free parking to persons whose vehicles display a Florida toll waiver permit or contain specialized equipment intended for persons with disabilities, including foot or hand controls, lifts, ramps, or “DAV” or “DV” plates for U.S. veterans.

AIRA

Fort Lauderdale Airport offers complimentary access to Aira, a mobile app designed for people who are blind or visually impaired. Airport guests who are visually impaired can use this service to enhance their independence and create a more accessible airport experience.

Restrooms

Wheelchair-accessible restrooms are available throughout all terminals and in the rental car center. Family restrooms can also be found in specific locations in terminals 1, 2, 3 and 4, as well as in the rental car center.

Elevators

All airport elevators are equipped with Braille signage and raised numbers.

Visual paging

Hearing-impaired passengers can use the visual paging options displayed on the flight information screens on the upper and lower levels of each terminal. Contact the communications center at Tel +1 954 359 1201 to display a message.

Wheelchairs

If you require wheelchair service or similar assistance, contact your airline. Airlines are responsible for providing this type of assistance.

Unaccompanied minors

In certain situations, non-ticket holders may accompany minor children or passengers requiring special assistance to the departure gate. Accompanying persons must obtain a gate pass to do so.

The issuance of gate passes is entirely at the discretion of the airlines. Travelers may request a pass when making their airline reservation by telephone or at the ticket counter on the day of travel. The airline will collect information about the intended non-ticketed companion, including name and date of birth.

On the day of travel, both the traveler and the unticketed companion must check in at the airline ticket counter, where the gate pass will be issued. The companion must present a valid government-issued photo ID to receive the pass.

It is important to note that a gate pass is valid only for the specified segment of the journey. If the traveler requires a non-ticketed companion at the destination gate upon return to FLL, a separate pass must be requested for that portion of the trip.