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Services at Fort Lauderdale Airport
Fort Lauderdale Airport offers you a range of basic services to cover your travel needs. However, the passenger experience reveals a notable inconsistency in the quality and availability of these facilities. While some services like the nursing rooms receive praise, other crucial ones such as charging points and general cleanliness present significant challenges that are important for you to know about.
Frequently Asked Questions (FAQs)
Is the airport's Wi-Fi reliable?
Yes, the airport offers free and unlimited Wi-Fi access in all terminals. In general, it is functional for basic tasks, although its performance may decrease during peak congestion hours. Keep in mind that in the cell phone waiting lot, the data signal of some companies can be very weak or non-existent.
Will I easily find a place to charge my phone?
Probably not. This is one of the most criticized points of the airport, especially in Terminals 3 and 4. Many of the outlets in the waiting areas are reported as broken or non-functional. The recommendation is not to rely on them and to carry a fully charged power bank.
Are there good facilities for traveling with children?
Yes, in this aspect the airport is well-equipped. You will find private and clean nursing rooms (Mamava pods) in all terminals and family restrooms. However, there is only one children's play area, located in Terminal 1.
Can I store my luggage at the airport?
Yes, there is a luggage storage service in Terminals 1, 2, and 3. It is a very convenient option, but its main limitation is the hours, as it generally operates only until 5:30 pm, which is not useful for night flights.
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Critical Points / Traveler's Handbook
The Search for a Functional Outlet
Do not take for granted that you will be able to charge your devices. The scarcity of operational outlets is a real problem at FLL. The safest strategy is to be self-sufficient: arrive at the airport with your devices charged and carry a power bank with you to avoid setbacks.
The Inconsistency in Cleanliness
The cleanliness of the airport is a polarizing issue. While some areas may be spotless, the restrooms are a frequent point of complaint, with reports of dirt and lack of basic supplies like toilet paper. It is recommended that you carry hand sanitizer and tissues with you.
The Challenge of a Comfortable Wait
Finding an available seat during peak hours or in case of delays can be a complicated mission. The waiting areas at the gates often fall short for the number of passengers, forcing many to sit on the floor.
The "Dead Zone" of the Cell Phone Lot
If someone is picking you up and plans to use the Cell Phone Lot, warn them that the data coverage of some phone companies, such as AT&T, is practically non-existent in that area. This can make communication to coordinate the pickup difficult.
Wi-Fi
The airport has free and unlimited Wi-Fi access in all terminals, concourses, and the rental car center. The available networks are 'Airport-Wifi-Terminal_1', 'Airport-Wifi-Terminal_2', 'Airport-Wifi-Terminal_3', 'Airport-Wifi-Terminal_4', and 'Airport-Wifi-Rental_Car_Center', depending on where you are.
User Experience:
Travelers appreciate that the service is free and unlimited. It is sufficient for basic tasks like checking emails or social media. However, its performance can be slow during peak hours. It is important that you use standard security practices, such as a VPN, when connecting to a public network.
Outlets for charging devices
Charging stations, available in each terminal, are provided free of charge and offer you a space to recharge various electronic devices.
User Experience:
This is one of the worst-rated services. Passengers massively report that a large number of outlets are broken or simply do not work. The frustration is widespread, so we strongly advise you not to depend on these charging points.
Banking services
There are currency exchange counters on the lower level of Terminal 4, before security. ATMs are available 24 hours before and after the security checkpoint in all terminals and at the car rental center.
User Experience:
The ATMs are easy to find and work correctly. There are no significant complaints about banking services, although the currency exchange offer is concentrated in a single terminal.
Art exhibitions
At FLL Airport you will find permanent art exhibitions, with paintings, photographs, and other installations throughout the terminals.
User Experience:
This is a very positive aspect. Passengers point out that the art exhibitions make the airport's atmosphere more pleasant and offer a welcome distraction during waits.
Traveling with children
Children's play area: It is located on the mezzanine of Terminal 1.
Family restrooms: There are family restrooms available in all terminals.
Nursing rooms: You will find six private nursing rooms (Mamava pods) throughout the four terminals. To access them, you need a code that you can get with the Mamava app or by calling Tel +1 954 359 1201.
User Experience:
Families highly value the existence of clean and private nursing rooms. However, a point for improvement is that the only children's play area is located in Terminal 1, which makes it inaccessible for those traveling from other terminals.
Luggage storage
The storage service is available in Terminals 1, 2, and 3, before security, with hours from 8:30 am to 5:30 pm. For more information, you can call Tel +1 954 359 5505.
User Experience:
Travelers consider this service very useful, especially for those with long layovers or visiting from a cruise ship. The main and significant disadvantage is its limited hours, which do not serve passengers with flights arriving late or departing early in the morning.