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List of airlines operating at FLL
Frequently Asked Questions (FAQs)
Where are the customs for international flights located?
U.S. Customs and Border Protection for all international arrivals is located in Terminal 1 and Terminal 4.
Which low-cost airlines operate at FLL?
Allegiant, Breeze and Frontier (Terminal 1), JetBlue, Avelo and Sun Country (Terminal 3) and Flair (Terminals 3 and 4). Spirit Airlines, which had its main base at FLL, ceased operations on May 2, 2026.
Which traditional airlines fly from FLL?
Delta operates from Terminal 2, United and Southwest from Terminal 1 and American Airlines from Terminal 3. Avianca and Air Canada moved to Terminal 4 in 2026.
Is the customer service of the airlines at FLL good?
It is inconsistent. Delta and United are usually well rated at check-in, while JetBlue and American receive more complaints about long lines and unfriendly staff at the counters and gates.
Photo by Marko Pavlichenko on Unsplash
Critical Points / Traveler's Handbook
A Map That Changed in 2026: Check Your Terminal
Spirit's shutdown in May 2026 reorganized Terminal 4: Avianca moved there from Terminal 1 in June and Air Canada from Terminal 2 in September. If you have not flown from FLL this year, confirm your terminal in the airline's app before leaving for the airport.
Counters That Open Late
For flights before 6:00 am, travelers report check-in counters and bag drops that open barely an hour before departure, with long lines and self-service kiosks that do not print tags. Check in online and, if you are checking a bag, arrive early anyway.
The Quality of Ground Staff: A Widespread Challenge
Complaints about rude or overwhelmed staff at counters and gates are repeated across several airlines, especially at peak times with cruise passengers. Be patient, have your documents ready and ask for a supervisor if a problem is not resolved.
Baggage: A Constant Point of Friction
Personal items charged as carry-ons, bags handled roughly and waits of up to an hour at baggage claim are recurring complaints. Know your airline's baggage policy in detail and never leave valuables in checked luggage.
Pros and Cons of Flying from FLL
- Pros:
- Competitive fares: many travelers choose FLL over Miami because they find cheaper flights, especially with low-cost airlines.
- Caribbean and Latin America: a wide offer of direct flights to the Bahamas, the Caribbean, Colombia and Central America.
- Well-rated check-in at Delta and United: quick and organized according to most reviews.
- Cons:
- Long lines at JetBlue and American: especially for checking bags at peak times.
- Delays: some frequent travelers report repeated delays, even in good weather.
- Fewer long-haul routes: several international airlines have left FLL in recent years, and for Europe or Asia the options are usually in Miami.
Terminal 1
Allegiant Air: +1 702 505 8888 - Known for its low fares, but also for poor customer service and numerous additional charges. The ground staff has been described as rude.
Copa Airlines: +1 800 359 2672 - Good in-flight service, although problems with baggage handling and delivery at FLL are reported.
Frontier Airlines: +1 801 401 9000 - Famous for its cheap fares, but criticized for slow bag check-in at FLL, cancellations and delays.
Southwest Airlines: +1 800 435 9792 - Praised for its baggage policy and efficient boarding, although the ground staff at FLL has received some criticism for their attitude.
United Airlines: +1 800 523 3273 - Offers a wide network of routes, and travelers describe check-in at FLL as easy. Customer service at the gates is inconsistent.
Other airlines: Alaska Airlines, Bahamasair, Breeze Airways, Caribbean Airlines, Contour Airlines, IBC Airways, Western Air.
User experience:
- United's check-in is described as easy, and the terminal's modern design makes the wait more pleasant.
- Breeze travelers report a counter that opened late, with a long line that blocked access to other airlines' counters.
- At Frontier, the most common complaint is slow bag check-in.
Strategy: with Breeze or Frontier, check in online and pay for your bags in advance to spend as little time as possible at the counter.
Terminal 2
Delta Air Lines: +1 800 221 1212 - Considered one of the most reliable options at FLL, with fast and organized service. However, it is not exempt from complaints about bag drop agents with a bad attitude.
Other airlines: WestJet.
User experience:
- Delta receives the best ratings at FLL: travelers describe its service as swift and its terminal as efficient.
- The exceptions are very early flights, when the counter and the bag drop may open with little margin, and some unfriendly bag drop agents.
- Travelers coming from cruises point out that Delta does not accept bags more than 5 hours before departure.
Strategy: if you arrive from a cruise with an afternoon flight, plan where to wait: you will not be able to check your bags until 5 hours before departure.
Terminal 3
American Airlines: +1 800 433 7300 - Strong connection network, but the check-in and baggage handling process at FLL is often described as chaotic.
JetBlue: +1 800 538 2583 - The second-largest airline at FLL and the one that grows the most after Spirit's departure. Popular for its onboard service, but the ground staff at FLL is frequently rated as rude and the lines are long.
Other airlines: Avelo Airlines, Azul Linhas Aéreas, BermudAir (from October 26, 2026), Flair Airlines, Porter Airlines, Sun Country Airlines.
User experience:
- JetBlue's check-in receives the most complaints: long lines, travelers sent from one line to another and a Mosaic line that did not move.
- Some reviews also praise JetBlue's staff and the Escape Lounge area, so the experience depends a lot on the day and the time.
- At American, check-in agents are described as friendly, while the gate agents receive complaints about disorganized boarding.
Strategy: with JetBlue or American, arrive with at least 2 hours to spare if you are checking bags, even if security is usually fast.
Terminal 4
Avianca: +1 800 284 2622 - Moved its FLL operations from Terminal 1 to Terminal 4 on June 29, 2026, with flights to Bogotá, Medellín and other cities in Colombia. Generally valued for its onboard service, with reports of delays and difficulties in managing refunds.
Other airlines: Air Canada (since September 15, 2026), Air Transat, Flair Airlines, Sunrise Airways.
Spirit Airlines, which was the main airline of this terminal and had its headquarters next to the airport, ceased operations on May 2, 2026.
User experience:
- The terminal is newer and has more space than Terminal 3, but travelers complain about the heat at the G gates.
- International arrivals go through immigration in this terminal, where waits are usually short but can exceed 2 hours on days with few officers.
Strategy: if you connect at FLL after an international flight, leave at least 3 hours between flights.