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Frequently Asked Questions at Fort Lauderdale Airport
Answers to frequently asked questions from passengers
Where is the pick-up location for Uber and Lyft?
Rideshare providers such as Uber and Lyft can pick up passengers on the lower level (arrivals), between Terminals 1 and 2 and between Terminals 3 and 4, and are marked with a sign showing a cell phone. For more details on this service and taxis, CLICK HERE.
Is there free internet access?
Free unlimited Wi-Fi access is available in all terminals, concourses, and the car rental center. The available networks are 'Airport-Wifi-Terminal_1', 'Airport-Wifi-Terminal_2', 'Airport-Wifi-Terminal_3', 'Airport-Wifi-Terminal_4', and 'Airport-Wifi-Rental_Car_Center', depending on your location.
How to move between terminals?
There are free shuttle buses between the terminals and the car rental center that operate 24 hours a day. You should wait for them at the signs located on the lower level of the buildings. Additionally, passengers can take the tram from the lower level of the Palm and Hibiscus parking lots. This service runs to all terminals and departs every 8 minutes from 6:00 am to 10:00 pm and every 15 minutes from 10:00 pm to 6:00 am.
What to do in case of a long layover?
There are many shopping options, including duty-free stores and dining alternatives. Fort Lauderdale Airport also offers other amenities, including nursing booths, charging outlets for electronic devices, and rest areas in all terminals. Additionally, there are some VIP lounges with beverages, food, workspaces, commercial and banking facilities, and a children's play area.
If your layover is too long, there are several accommodation options near the airport, such as:
Le Méridien Dania Beach at Fort Lauderdale Airport (1.5 km/0.9 miles)
Homewood Suites by Hilton Fort Lauderdale Airport-Cruise Port (1.8 km/1.1 miles)
Fairfield Inn & Suites Fort Lauderdale Airport & Cruise Port (1.8 km/1.1 miles)
Comfort Suites Fort Lauderdale Airport & Cruise Port (1.9 km/1.2 miles)
Courtyard by Marriott Fort Lauderdale Airport & Cruise Port (1.9 km/1.2 miles)
What to do in case of lost valuables or luggage?
If you have lost an item within the airport premises, there is an office on the second level of the car rental center. Hours: Monday through Friday from 8:30 am to 12:00 pm and from 1:00 pm to 4:00 pm.
If you have already left the airport, you can contact the office by calling Tel +1 954 359 2247. You can also send an email to [email protected]. Additionally, you can complete the following online form.
Is there a left-luggage service?
The airport offers passengers the possibility of moving comfortably around the airport or the city without their luggage if they have a long wait for their flight.
- Terminal 1: Pre-security, on the second floor, next to the Concourse B exit. Hours: 8:00 am - 5:30 pm.
- Terminal 2: Upper level (departures), next to the TSA checkpoint entrance. Hours: Friday to Monday from 8:00 am to 5:30 pm.
- Terminal 3: Lower level (baggage claim), next to JetBlue's baggage service offices. Hours: 8:00 am - 5:30 pm.
For more information, call Tel +1 954 359 5505. For cruise passengers, some airlines offer baggage check-in at the port for the return flight.
Is there a free parking area at FLL Airport?
The Cell Phone Waiting Area is located a short distance from the arrivals area of the terminals and offers free parking for people waiting to pick up passengers.
Is it possible to get a SIM card?
InMotion offers SIM cards ideal for travelers visiting the United States or for those traveling from the U.S. to other countries. The stores are located in Terminal 3, Concourse F, from 6:00 am to 7:00 pm, and in Terminal 4, Concourse G West, from 5:30 am to 9:30 pm.
Is the airport open 24 hours a day?
Although the airport terminals remain open 24 hours a day, TSA checkpoint operating hours vary depending on the day of the week. It is recommended to check the official FLL website for specific information on your departure day.
Generally, security opens between 3:30 am and 4:00 am in all terminals. Closing times vary by terminal:
- Terminal 1: 9:45 pm
- Terminal 2: 9:15 pm
- Concourse E (Terminal 3): 7:45 pm
- Concourse F (Terminal 3): 10:15 pm
- Terminal 4: 11:45 pm
How to get between the airport and downtown Miami by public transportation?
A free shuttle bus service connects the terminals to the FLL Airport Tri-Rail station, where passengers can board the train to Miami-Dade. Fare: USD 3.75.
Is there any public transportation service for travel between Fort Lauderdale Airport and Miami Airport?
RedCoach and Flixbus bus companies connect the two airports. Additionally, the Tri-Rail train service arrives at the Miami Airport station in 60 minutes. From there, you can board the orange Metrorail line to the MIA terminals.
How to rent a car at Fort Lauderdale Airport?
The Car Rental Center is located in the building adjacent to the airport and is accessible via free shuttle buses from all terminals. Companies such as Hertz, Avis, Budget, and Enterprise have offices in this center. It is recommended to book in advance.
Are there VIP lounges at the airport?
Yes, the airport has several VIP lounges, such as Delta Sky Club, United Club, and Escape Lounge, among others. They offer services such as food, beverages, Wi-Fi, rest areas, and workspaces. Some lounges allow access through membership or pay-per-use options.
Where are ATMs and currency exchange offices located?
ATMs are available in all terminals, both in the public area and in the boarding area. Currency exchange offices are available in Terminal 2 and Terminal 4.
Does the airport have medical services?
Yes, the airport has first aid stations and defibrillators in all terminals. In case of emergency, you can request assistance from airport staff or call 911.
What are the private transportation options from the airport?
In addition to taxis and Uber/Lyft, there are private transfer and limousine companies available at the airport. It is recommended to book in advance to ensure availability and the best rate.
Are there 24-hour food options at the airport?
Some cafes and fast-food outlets remain open 24 hours, especially in the boarding areas. For an updated list of restaurants and their hours, CLICK HERE.
