Visitors intending to reach the official website should click HERE
Frequently Asked Questions at Fort Lauderdale Airport
Answers to frequently asked questions from passengers
Where is the pick-up location for Uber and Lyft?
Rideshare providers such as Uber and Lyft can pick up passengers on the lower level (arrivals), between Terminals 1 and 2 and between Terminals 3 and 4, and are marked with a sign showing a cell phone. For more details on this service and the cabs, CLICK HERE.
Is there free internet access?
Free unlimited Wi-Fi access is available in all terminals, concourses and the car rental center. The available networks are 'Airport-Wifi-Terminal_1', 'Airport-Wifi-Terminal_2', 'Airport-Wifi-Terminal_3', 'Airport-Wifi-Terminal_4' and 'Airport-Wifi-Rental_Car_Center', depending on where you are located.
How to move between terminals?
There are free shuttle buses between the terminals and the car rental center that operate 24 hours a day. You will need to wait for them at the signs located on the lower level of the buildings. In addition, passengers can ride the tram from the lower level of the Palm and Hibiscus parking lots, which runs to all terminals and departs every 8 minutes from 6:00 am to 10:00 pm and every 15 minutes from 10:00 pm to 6:00 am.
What to do in case of a long layover?
There are many shopping options, including duty-free stores and dining alternatives. Fort Lauderdale Airport also offers other amenities, including nursing booths, charging outlets for electronic devices, and rest areas in all terminals. In addition, there are some VIP lounges with beverages, food, work spaces, etc., shopping and banking facilities, and a children's play area.
In case the wait for your flight is too long, there are some accommodation options near the airport, such as:
Le Méridien Dania Beach at Fort Lauderdale Airport (1.5 km/0.9 miles)
Homewood Suites by Hilton Fort Lauderdale Airport-Cruise Port (1.8 km/1.1 miles)
Fairfield Inn & Suites Fort Lauderdale Airport & Cruise Port (1.8 km/1.1 miles)
Comfort Suites Fort Lauderdale Airport & Cruise Port (1.9 km/1.2 miles)
Courtyard by Marriott Fort Lauderdale Airport & Cruise Port (1.9 km/1.2 miles)
What to do in case of lost valuables or luggage?
If you have lost an item within the airport grounds, there is an office on the second level of the rental car center. Hours: Monday through Friday from 8:30 am to 12:00 pm and from 1:00 pm to 4:00 pm.
If you have already left the airport, it is possible to contact the office by calling Tel +1 954 359 2247. You can also write an email to [email protected]. In addition, you can complete the following online form.
Is there a left-luggage service?
The airport offers passengers the possibility to comfortably move around the airport or the city without their luggage, in case they have a long wait for their flight.
- Terminal 1: pre-security, on the second floor, next to the concourse B exit. Hours: 8:00 am - 5:30 pm.
- Terminal 2: upper level (departures), next to the TSA checkpoint entrance. Hours: Friday to Monday from 8:00 am to 5:30 pm.
- Terminal 3: lower level (baggage claim), next to JetBlue's baggage service offices. Hours: 8:00 am - 5:30 pm.
For more information, call Tel +1 954 359 5505. For cruise passengers, some airlines offer baggage check-in at the port for the return flight.
Is there a free parking area at FLL Airport?
The Cell Phone Waiting Area is located a short distance from the arrivals area of the terminals and offers free parking for people waiting to pick up passengers.
Is it possible to get a SIM card?
InMotion offers SIM cards ideal for travelers visiting the U.S. or traveling from the U.S. overseas. The stores are located in Terminal 3, Concourse F, from 6:00 am to 7:00 pm, and in Terminal 4, Concourse G West, from 5:30 am to 9:30 pm.
Is the airport open 24 hours a day?
Although the airport terminals remain open 24 hours a day, the hours of operation of TSA checkpoints vary depending on the day of the week. It is recommended that you contact the official FLL website for specific information for the day of departure. Generally, security opens between 3:30 and 4:00 am at all terminals. Closing times vary by terminal: Terminal 1 at 9:45 pm, Terminal 2 at 9:15 pm, Terminal 3 Concourse E at 7:45 pm, Terminal 3 Concourse F at 10:15 pm, Terminal 4 at 11:45 pm. FOOD and SHOPPING options have their own schedules.
How to get between the airport and downtown Miami by public transportation?
A free shuttle bus service connects the terminals to the FLL Airport Tri-Rail station, where passengers can board the train to Miami Dade. Fare: USD3.75.
Is there any public transportation service for travel between Fort Lauderdale Airport and Miami Airport?
RedCoach and Flixbus bus companies connect the two airports. In addition, the Tri-Rail train service arrives at the Miami Airport station in 60 minutes. There you can board the orange Metrorail line to the MIA terminals. SEE MORE