Customer service and travel assistance

Customer Service

You can reach the airport 24 hours a day at Tel +1 866 435 9355 or the administration office at Tel +1 954 359 6100 Monday through Friday between 8:00 am and 4:30 pm. The customer information line offers eight menu options:

1. Airline information
2. Airport parking
3. Transportation
4. Lost and found
5. Aircraft noise concerns
6. Credentialing center
7. Broward County Aviation Department
8. Other airport services

For security inquiries, contact the Transportation Security Administration at Tel +1 866 289 9673 or visit the TSA Customer Service.

You can also e-mail [email protected].

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Lost and Found

For belongings lost on the plane, contact your airline.

On the other hand, if you have misplaced any of your belongings within the airport premises, the Lost & Found office is located on level 2 of the rental car center, next to the elevators.
Hours: Monday through Friday from 8:30 am to 12:00 pm and from 1:00 pm to 4:00 pm.

If you have already left the airport, it is possible to contact the office by calling Tel +1 954 359 2247. You can also write an email to [email protected]. This email should contain the following information: passenger's name, telephone number, date the item was lost, location of the last place you remember seeing the item and description. In addition, you can complete the following online form.

Medical Services

Automated External Defibrillators (AEDs) are vital life-saving devices during cardiovascular emergencies and are located in accessible locations within all terminals.

TSA Cares

The Transportation Security Administration (TSA) offers dedicated lanes for passengers who require special assistance during the security screening process. Travelers with disabilities or medical conditions can prepare for their trip by contacting the TSA Cares helpline at Tel +1 855 787 2227. Here, you can also inquire about items allowed through security screening or ask general questions to enhance your airport experience.