Taxis and apps

Location, rates and user experience

Fort Lauderdale-Hollywood International Airport provides essential infrastructure for rideshare and taxi services, but user feedback highlights areas for improvement, such as clearer signage, better organization, and weather protection at pick-up zones. These changes could enhance the overall passenger experience and ensure smooth transitions for all travelers.

Taxis

Authorized cab ranks are located outside each terminal, on the lower levels. Vehicles available 24 hours a day, 7 days a week.

- Terminal 1: east end
- Terminal 2: east end
- Terminal 3: north end
- Terminal 4: west end

Image from Youtube

Fares from the airport*:

- Port Everglades (USD18.00-21.00)
- Port of Miami (USD86.00)
- Miami Airport (USD72.00)
- West Palm Beach Airport (USD135.00)
- South Beach (USD80.00)

Taxi fares are regulated by law in Broward County.

*Fares are subject to change without notice.

Some cabs are modified specifically to accommodate persons with disabilities. It is advisable to reserve these vehicles in advance and communicate any specific requirements to the service operator in advance.

Ride-sharing

Ride-sharing services such as Uber or Lyft are available through an app or digital platform to connect passengers with drivers.

Passenger drop-off areas are located on the upper level (departures) of all terminals and pick-up areas are located on the lower level (arrivals), between terminals 1 and 2 and between terminals 3 and 4. They are marked with a sign showing a cell phone.

What users say

Taxis, Uber, and Lyft

When arriving at or departing from Fort Lauderdale-Hollywood International Airport (FLL), transportation options like taxis and rideshare services such as Uber and Lyft play a crucial role. However, the passenger experience varies, highlighting both convenience and areas for improvement.

Ease of Access and Signage

FLL offers a designated rideshare area, making it relatively simple for passengers to locate Uber and Lyft pick-up points​​. Despite this, reviews reveal a need for better signage and organization. Several travelers expressed frustration over unclear markings at pick-up zones, especially for rideshare services, which sometimes led to confusion and delays​​. Adding terminal-specific identifiers (e.g., "1E" instead of just "E") could significantly enhance user experience.

Traffic and Waiting Times

The airport’s busy nature contributes to significant traffic congestion, particularly near pick-up and drop-off points. Many passengers reported long waits for Uber or Lyft vehicles, as well as challenges for drivers navigating through disorganized traffic​. Some even noted having to circle around multiple times or deal with cramped waiting areas, especially during peak hours​​.

Pricing and Convenience

Rideshare apps provide a more budget-friendly option compared to traditional taxis, particularly for longer distances. However, some users have complained about surge pricing during high-demand periods​. Taxis, while reliable, are often perceived as more expensive, making Uber and Lyft the preferred choice for cost-conscious travelers.

Safety and Comfort

Safety is a top priority, and the designated areas for rideshares and taxis at FLL are generally secure. However, passengers emphasized the lack of covered seating at pick-up points, leaving them exposed to Florida’s frequent rain showers. This small improvement could make a big difference for those waiting​​.